Are Yelp Star Ratings Lower Than Google Ratings for Dental Practices? (2023)

In 2023, Ciro scanned 73,281 dental practices with Yelp star ratings, revealing intriguing trends in the industry's online reputation.

Our Analysis

In 2023, Ciro scanned 73,281 dental practices with Yelp star ratings, revealing intriguing trends in the industry's online reputation.

Key Findings:

1. Average Rating Discrepancy: The average Yelp rating, at 3.95, stands notably lower than the Google rating average of 4.59. This discrepancy of over 0.6 points underscores the importance of managing online reputation across various platforms.
2. Regional Variances: Regional differences continue to play a significant role. Practices in states like Idaho or California are expected to maintain a higher rating (4.2+) to remain above average, while those in West Virginia and Vermont only need to maintain a rating of 3.5+.

Do These Results Surprise You?

Various technological solutions, including Birdeye: https://birdeye.com/, Weave: https://www.getweave.com/, Podium: https://www.podium.com/, Reputation: https://www.reputation.com/, Demandforce: https://www.demandforce.com/, Swell: https://www.swellcx.com/, Flex Dental Solutions: https://www.flex.dental/, Yapi: https://yapiapp.com/, Solutionreach, Inc.: https://www.solutionreach.com/, Adit: https://adit.com/, Opencare.com: https://www.opencare.com/, Modento (by Dental Intelligence): https://www.dentalintel.com/, DentalQore: https://www.dentalqore.com/, PatientPop (a Tebra company): https://www.patientpop.com/, Simplifeye: https://www.simplifeye.co/, RecallMax™: https://www.recallmax.com/, GrowthPlug: https://www.growthplug.com/ played a vital role in helping dental practices manage their online reputation and maintain positive ratings across platforms.